BMW OWNER'S DIRECTORY.

Make sure your BMW stays every part a BMW by servicing with our expert technicians who only ever use Genuine BMW Parts at our Service Centres.

With BMW Service Inclusive, your servicing is covered for at least the first four years after your vehicle’s registration date. The one upfront payment is tailored specifically for your new BMW through personalised pricing for each model. You can relax in the knowledge that all work will be undertaken by trained BMW Technicians, using only Genuine BMW Parts - most of which come with a two-year warranty. 

Planning for the road ahead has never been easier with the BMW Pay Monthly Service Plan. Fixed for its duration, your service plan removes the uncertainty of car servicing costs by spreading them monthly, much like your household bills.

Every vehicle over three years old requires an MOT to be completed on an annual basis. Our trained technicians will prepare your BMW to ensure it passes first time and give you the official VT20 certificate once your vehicle has passed its MOT.

With BMW Teleservices, your BMW uses the on-board sensors to know when and what services are required, and shares this relevant data with your preferred BMW Service Centre. That way, they can contact you to confirm an appointment and can prepare effectively for your car’s visit.

Enjoy competitive servicing prices with no compromise on quality. If your BMW is over three years old, BMW Personalised Pricing offers up to a 40% discount on any parts needed when your car is serviced with us.

We are there for you before it's urgent - that is our Service promise. Proactive Care identifies the need to action at an early stage, for example when service and maintenance work is required. When necessary, you will be contacted via the My BMW app, by email or a message sent directly to your vehicle. This ensures you can relax on every journey.

Unfortunately, accidents happen. Fortunately, as a BMW Owner you have exclusive access to BMW Accident Support – a team of dedicated experts to assist with repairs and paperwork, ensuring you’re well looked after along the way.

Our experienced multilingual staff are on hand to help provide 24 hour support, 365 days a year in the event you require assistance. They’ll look to help you on the phone in the first instance to try and get you back on the road as quickly as possible.

We’re confident in our quality which is why we offer excellent warranty on our vehicles and Genuine BMW Parts. From a one year warranty on Approved Used BMWs, a two year warranty on parts and a three year warranty on new BMWs, we’re here to let you know we’re with you every step of the way.

From stylish exterior accessories to practical transport solutions, the latest technology and communication products to the motorsport inspired M Performance Accessories, we have an extensive range available for all BMW models and their Owners.

Whether you’re a BMW Owner or not, the BMW Sports and BMW Lifestyle collection of clothing and accessories will allow you to look your best on and off the road. Available to purchase directly through your local BMW Centre or online at the BMW Shop.

Breathe new life into your driving experience with BMW M Performance Parts, which have been inspired by decades of BMW motorsport success. From the exterior to the interior, you can now take your BMW's iconic look to the next level through a range of impressive extras. From carbon fibre mirror covers and rear spoilers to front splitters and rear diffusers our range of M Performance Parts add a sportier edge to your BMW.

Whether you’re preparing for colder months, searching for star marked tyres or wondering if you need new tyres, BMW Centres are on hand to help and advise every step of the way. From running inspections on tyre pressure, tread depth and overall condition to helping you to source the right tyres for you, you can find all of the information you need to help make the right choice.

Whether it’s sending your next destination directly to your BMW, checking the range before your journey, or locking your vehicle remotely, the My BMW app suits you just as perfectly as your BMW. The app will even help with servicing, letting you know when you need one and enabling you to book an appointment with your BMW Centre. With the My BMW app, discover carefree mobility – anytime, anywhere.

BMW ConnectedDrive keeps driver and vehicle connected with the outside world through three core digital offerings, which are Digital Services, Driver Assistance Services and the My BMW app. They are designed to provide more comfort, more entertainment, more safety, and ultimately more driving pleasure. Discover the future of driving and your new digital life.

Find out information on how to manage your agreement and frequently asked questions.

When financing a vehicle with us have recommendations on ways to look after you BMW. Find advice on how to maintain your vehicle’s interior, tyres, and more.

If you decide to end your agreement early you can explore your options for Financial services products.

When returning your BMW, there are several things you need to do before the collection date. This section details the returns process.

Find our fair wear and tear guidance in addition to return standards information.